Orders are binding. The order must be paid within 7 days of the order. Normally, the order is only delivered when the payment for the order has been completed, but this does not affect the binding nature of the order. The order placed is binding regardless of whether the order is awaiting payment or has already been sent to the customer.
Shipments left uncollected from Posti or Matkahuolto are the customer's responsibility.
We follow the normal online store's 14-day right of return. For a return, you must always request a return number (RMA), in connection with which we will provide return instructions. We do not process products returned without a return number, and such shipments are the responsibility of the sender.
The products to be returned must be unused, in like-new condition and in the original packaging.
Exceptions to the right of return are products whose price depends on fluctuations in the financial market, which the trader cannot influence and which may appear during the cancellation period, for example precious metals, precious stones and products made from these and whose price depends on fluctuations in the market.
Sale products also do not have the right of return, for sale products, the Normal price and the discount price, as well as the discount percentage, are clearly marked in the online store.